What are call credits?

You might be wondering what a call credit is? A call credit means flexibility for you. You do not have to stick with one type of call. Maybe you want to audit the competition and compare? Need additional coaching? Want to audit how your team is providing service virtually? We have you covered in all of these areas. Call credits allow you to move between various call formats without incurring additional account fees. Just apply your call credits to any of the available call types.

Reporting Types

Terms

Meet the trainer!

Allow us to introduce you to the team member whose experience knowledge went into this post

Owlene The Owl
Owlene The Owl
Owlene the Owl is the Oculus mascot and represents our People Care Support team. Support is a collaboration between all of the Oculus team members around the world.

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