
Client Testimonials
I have always found their service levels superior!
IHG
Janice is the General Manager of several Oculus client hotels in Alberta, Canada.
"I have been in the hotel industry for over 20 years and have seen many training systems and companies. Without hesitation I would highly recommend Oculus for any of your training needs. It has been my privilege to work with Kevin James and his staff over a period of 12 years. I have always found their service levels superior to any other company offering similar training. If you have concerns, they are always quick to respond and assist you. Both the in-person training and online modules are absolutely amazing, easy to understand and very thorough.
The customized training covers everything from capturing reservations, dealing with guest concerns to sensitivity. The live training was something that my staff in various hotels always looked forward to. Not only did they learn new concepts and re-enforce previous training they had fun. I have always found that people learn more when they are enjoying the sessions. Thank you to Oculus team for helping us to become so much better at serving our guests."Janice