Custom-made soft skills training

Customized Training Programs

There are many award-winning Oculus soft skills training programs available for all industries. If you don’t find what you are looking for below, we recommend that you contact us so we can customize a soft skills training program specifically for your needs.

Our most popular options

Sensitivity & Communications Training

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Custom sensitivity content includes topics like:

By Topic

See all of our general soft skills training categories below.

Automotive Training
Automotive Sales & Service Training
Call Center Training
Call Center Training
Casino Training
Casino Training
Complaint Management Training
Complaint Management Training
Customer Service Training
Customer Service
Hotel Training
Hotel Training
Leadership Training
Leadership & Coaching Training
Non-Profit Training
Non-Profit Training
Reservations Training
Reservations Training
LGBT Sensitivity Training
Respectful LGBTQIA2S+ Training
Retail Training
Retail Training
Spa and Salon Training
Spa and Salon Training
Sensitivity Training
Sensitivity, Diversity & Culture Training
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Virtual Customer Service Training

It all depends on what delivery option you choose. In general, we can be ready within two weeks for webinars and within four weeks for in-person trainings.

Need the training sooner?
Don’t worry! We have a priority rush service should you need content sooner. (It just costs more!)

All of them! Our customer service and sensitivity training can be designed for any industry. Since it’s custom, it’s guaranteed to fit.

We have many delivery options to fit your team’s learning style. Choose between one-on-one coaching, webinars, in-person training, or recorded e-learning videos that can provide our soft skills training. The choice is yours! Choose one or all for the best blended learning approach.

Yes! If you want to incorporate training content into an Oculus training program, let us know! Our design team will seamlessly connect your current content with your newly designed content.

It sounds like you are used to purchasing pre-built and boxed soft skills training! With Oculus, we 100% customize your training, so it doesn’t exist to preview. Don’t worry! After an in-depth conversation about your needs, we will create an outline that you get to approve. You will know what will be included in your program before it is designed!

Yes! You can add a train-the-trainer component to any of our soft skills training topics. You can read more about our train-the-trainer options by visiting our shop >>

We will come to your location if you choose one of our live, in-person sessions. This makes it easy for your team and minimizes travel expenses to just one trainer. If you choose one of our web-based training options, your team can log on from wherever they are!

Yes! With our group webinars, there are options for recording and licensing your soft skills training at an additional fee.

We would like to provide you with an estimate of how much travel will cost for in-person training. Since 2022, the hospitality and airline industries have been very unpredictable with their pricing. The cost will depend on your chosen date and the trainer’s origin. Your trainer will work with you to select dates to minimize expenses.

What are you waiting for? Let's get started creating a soft skills training program that your team will love.​

Schedule a meeting with a training expert today.