Customized, expert-led Compliance
Sensitivity Training
Being open does not always come as second nature to everyone. In today’s diverse world, we must learn how to interact appropriately and respectfully. Oculus sensitivity training programs will teach appropriate communication skills, language, attitudes, behaviors, and encourage self-reflection.
100% Customized & Syllabus Approval
Local, Federal and SOP Compliance
Expert & Experienced Trainer
Group or 1-on-1
Certification & Assessments
ABOUT THIS COURSE
Common-sense, relatable, and practical sensitivity training.
Why is sensitivity training important?
People have varying values, cultures, identities, and communication styles, contributing to the workplace environment. A vibrant and forward-thinking organization will appreciate everyone’s unique needs, perspectives, and abilities and foster a culture of respect.
Training is a key tool in increasing awareness of biases and discrimination, ensuring legal compliance, and improving communication and conflict resolution skills. By promoting understanding and empathy for diverse perspectives, training can significantly impact team dynamics, creating a more thoughtful and harmonious community of professionals.
What is an example of sensitivity training? Watch this short video clip above.
Enhance Essential Skills
Develop a new perspective on upholding respect and dignity for all.
#respect #dignity
Respectful communication is essential. Our programs teach inclusive communication basics.
#empathy #connection
Advanced understanding on how values, beliefs and identity can vary and why it is crucial to not force your ideals onto others.
#diversity
Our community thinking may not lead to success within a global environment. Consider shifting to a universal approach.
#change #compliance #confidence
Simply going through the "rules" is not enough to change actions and thinking. We prioritize changing behaviors and mindsets
WHY OCULUS?
Rated 5/5
100%
custom tailored to fit!
Experience the difference by unlocking the full potential of tailored training! Our custom sensitivity training courses can produce better results than a one-size-fits-all approach. Our programs are always 100% customized for your needs, plus we infuse the training with activities, stories, and fun scenarios. We deliver examples, scenarios, and content that your team can connect with.
Discovery
We meet with you to understand your requirements and goals.
Conceptualization
Based on our discussions, we develop a personalized curriculum and program tailored to your objectives.
Approval
We present you with a potential syllabus, listen to your feedback, and make any changes. You always have the final say.
Design
Once we have your approval, we will proceed with creating an unique and impactful training program.
The process begins again with each training event.
The Most Comprehensive Diversity and Inclusion Customized Training
Diversity & Inclusion
Explore the dimensions of diversity, including race, gender, age, and ability, and promote inclusivity amongst your team members.
COMMON AND POPULAR MODULES INCLUDE:
LGBTQIA2S+ Engagement
Identity or sexual orientation should not determine if you will respectfully interact with someone. This session discuss stigmas and stereotypes associated with the LGBTQIA2S+ community and provides examples of how to create a supportive and inclusive environment.
Accessibility Respectfulness
We will review how to adapt and interact respectfully to foster a comfortable environment for individuals with disabilities.
Asummptions, Stereotypes & Generalizations
Do you make assumptions about people, tasks, cultures, or ways of thinking? Don't miss out on amazing people due to closed-mindedness or lack of emotional intelligence. Acknowledge and let go of your stereotypes in this session.
Global Thinking
Shift your professional thinking to encompass today's reality. Learning to think and act globally is a great strategy to be successful within a multicultural, diverse, and ever-changing workplace.
Bias
Think you are fair to everyone? You may have some biases that make you feel, act or say insensitive, unfair, sexist, or racist things.
Generational Engagement
The workplace is full of team members from all stages of life. Here, we will look at the general concepts around interacting with and respecting all generations.
Language Barriers
We will review you how to support and welcome customers and coworkers who don't natively speak your language and how you can provide a respectful and positive experience without saying a word!
Harassment & Hostile Workplace
Anti-Bullying & Bullying Prevention
Bullying doesn’t always involve intentionally targeting someone to make their life miserable. It can also include actions, words, and attitudes that make someone uncomfortable, which are often overlooked. In this module, we will discuss the damaging effects of bullying on your team and take a detailed look at different forms of bullying behavior, including:
- Intimidation, Directness, & Threats
- Embarrassment & Proposed Failure
- Exclusion, Isolation & "Othering"
- Unfairness & Creating A Feeling Of Inadequacy
- Patterns of Abuse
- Group Think: How your actions can influence others
COMMON AND POPULAR MODULES INCLUDE:
Sexual Harassment
Besides defining sexual harassment and what constitutes inappropriate behavior to ensure compliance, our approach involves a hands-on learning experience that enables participants to identify the signs of harassment, understand how it manifests, and reflect on their behavior.
Bystander Intervention
You might not be the offender, but knowing that someone is being offensive and doing nothing about it is not okay. In this module, we will approach how to deal with sensitive issues you see and hear in your workplace when you are not the victim.
Microaggressions
Small things can add up! Consistent small disrespectful actions or words can accumulate and cause more significant problems over time. This course will address the perils of microaggressions, how to identify them and how they may erode relationships.
Workplace Violence
Violence in the workplace is stressful, damaging, and dangerous, but can be preventable! Let's protect everyone and stop workplace violence. Topics include:
- Understanding types of violence and abuse.
- Your legal rights.
- The impacts of violence.
- Safety, reporting and placement tips.
Victim Support
You are not alone if you have faced an incident in the workplace. It's a stressful, intimidating, and confusing time. There are some actions you can decide to take. This review will your rights, retaliation, safe space, forgiveness, having uncomfortable conversation, maintaining reasonable expectations, confidentiality and more.
Gossip
Gossip might seem harmless but can create a toxic work environment and negatively impact the victim of the rumor and the person/people spreading the stories. This module will discuss how talking about or commenting on someone’s personal or professional life can create a hostile work environment and might even be considered bullying.
Respect
Boundaries
Individuals have various boundaries that guide their actions, thinking, and words. We should respect boundaries within a professional environment to create a safe and welcoming space for all.
COMMON AND POPULAR MODULES INCLUDE:
Danger Zone: Words
Have you ever found yourself saying the wrong thing and putting your foot in your mouth? We can't assume that someone will forgive our communication missteps. Think before you speak to avoid making mistakes that you may not be able to recover from. A wise step is to start familiarizing yourself with sensitive conversation topics. In this respectful engagement course, we will review sensitive conversation areas like:
- I am who I am. Claiming you are a "direct person" may not help you professionally.
- Risk Analysis. Deciding if a conversation topic is worth the personal reputation or professional risk.
- Values: Politic, Religion, Culture, and Personal Opinions
- Privacy: Age, Disability, Physical Appearance, and Sex
- Identity: Race, Gender, Orientation, and Expression
- The Unknown: Dunning-Kruger Effect and speaking on subjects you have no knowledge.
- Safe Zones: Topics you can talk about within a work environment.
Engaging with people you don't "agree" with
Do you have to work with or engage people who are different from you, practice unfamiliar faiths, or have diverse expressed identities? It's a commonplace situation within a global work environment. Before you label someone as "flawed," or "abnormal," take a step back and think. Even if you don't have shared values, beliefs, or expressions with someone, it doesn't mean you can't show them kindness, respect, and dignity!
Humor: A Double-Edged Sword
What you find funny might not be appropriate or amusing to someone else. Understanding how humor can unify people and damage relations is essential! We can discuss how to read a room, the jokes that are never okay, and crossing the line with jokes and teasing. We can include information about what to do when a joke lands badly and how to apologize.
Control
Do you put yourself first in all situations? Have a hard time listening to the ideas of others? You might have a case of what we like to call "social narcissism!" We need to be able to find common ground with others, value the ideas of everyone and create a welcoming, inclusive space.
Communications and Personalities
Communications Training
How, when, and where you choose to communicate matters. Communicating with people respectfully and openly does not come naturally to everyone. Provide your team with advanced communication skills and a greater understanding of people and culture.
COMMON AND POPULAR MODULES INCLUDE:
Expressing Emotions
We all have "off" days and situations that can cause us to act out of character. This module will review tips on managing and expressing emotions like disappointment, frustration, stress, and grief to help others understand your perspective.
Establishing A Connection & Building Trust
The ability to connect with others will dramatically improve your workplace. Explore shared experiences to create a positive and fun-filled workplace.
Conflicting Personality Types
Gain an understanding of the unique characteristics and traits associated with the Bear, Peacock, Fox, and Eagle personality types. Learn effective strategies to connect with individuals who may seem difficult to relate to.
Accountability & Conflict Resolution
Intent Vs. Perception
Have you said you didn’t “intend” or “mean” to hurt someone? It is fundamental to separate your intent from perception. If someone has been impacted, it doesn’t matter what your intention was. It matters how others are left feeling. This module discusses relationships, accountability, intent, and perception, including:
- Self-Measuring
- Golden Rule Thinking
- Does your intent matter in a communication breakdown?
- What influences someone's perception?
- The Intent Vs. Perception Alignment Evaluation
COMMON AND POPULAR MODULES INCLUDE:
Conflict Resolution
Have difficult and uncomfortable conversations in a structured manner, addressing the emotional impact, crafting solutions, and maintaining dignity for all involved.
Anatomy Of An Apology
We know that communication breakdowns happen. Understanding how to think about and craft a genuine and appropriate apology is important. We will review how to genuinely apologize, connect with emotion, remove excuses and more.
Eradicating Excuses
Let’s face it; the only person listening to your excuses is you! In the workplace, we should be accountable for our actions. We need to eradicate all of our excuses. We will talk about the “but..”, “When I was…” etc. that we use to defend our bad behaviors.
Warning Signs
Have you offended or upset someone? People don't always state when they feel uncomfortable, but there can be warning signs. This module will discuss how someone may be feeling disrespected and the actions you can take.
Ignorance
Claiming you “didn’t know” doesn’t work when you have offended or hurt someone. It’s just another form of an excuse. This module speaks on willful inaction and ignorance.
Dealing With Abusive Individuals
Dealing with conflict is different from dealing with abusive. This course will help!
- How to determine if someone is crossing the line.
- How to stay safe.
- Maintaining dignity while establishing that a specific behavior or action is unacceptable.
- How to respectfully provide a warning that an interaction will end.
- When to end a conversation and walk away from the situation.
Consequences: Actions and Words Matter
We can say and do as we please, but that doesn't mean we should not consider others and our environment. Everything you do and say will have consequences. If you create a storm, you will have to be a part of the messy "clean-up." In this module, we will review respect at work, why intention matters, forgiveness, reputation management and more.
Coaching & Support
Training for Leaders
You can focus our sensitivity training modules to leadership. We can cover a range of topics, including setting expectations, conflict prevention, managing workplace culture, and more!
- Management: Being held to a higher standard
- The Power Dynamic
- How different levels of privileges and team dynamics will significantly influence how team members perceive a leader and their actions, words, and intent.
- Plus much more!
Download the list
Reap the benefits of proactive training
Why Custom Training from Oculus is the Best Option.
trusted by prominent brands:
We totally get it – creating a custom program can feel pretty overwhelming! But fear not, because when you partner with us at Oculus, we’ll take all the hard work off your hands. We’ll dive deep into your business and goals, and then craft a training plan that’s tailor-made just for you. Trust us, with our help, sensitivity training will be a breeze!
Reduce Complaints & Tension
Positive Team Environment
Competitiveness & Reduce Turnover
Increased ROI. A safe, inclusive, and welcoming environment will foster higher levels of trust and commitment to your organization’s goals, making you more competitive and just a place where people want to work.
Tailored Content
Oculus provides 100% customized sensitivity training, that addresses your organization's specific needs and challenges.
Expert Instructors
Our trainers are highly educated experts in sensitivity training. You deserve the right person to deliver this critical training.
Interactive Learning
Our engaging modules ensure that you won't have to deal with muted Zoom and other distractions. Through the use of scenarios and role-playing, we promote active learning.
Confidential Learning
Live sessions enable learners to ask challenging questions confidentially, preventing group embarrassment or disengagement.
Comprehensive Full Scope
No matter the module, our trainers are adept at promptly addressing learner inquiries, feedback, and scenarios, even beyond the scope of the syllabus.
Ensure Compliance
By partnering with Oculus for training, your company will be equipped to create a safe and respectful workplace while also meeting all necessary legal requirements.
Minimize Risks
Reduce the likelihood of incidents and minimize the risk of conflicts and lawsuits to avoid negative consequences such as callouts, turnover, and internal disputes.
Enhance Employee Awareness
Set the tone with your team to ensure they comprehend the significance of cultivating a respectful workplace culture.
Protect Financial Health
Why be burdened with legal battles and settlements? Stop issues before they happen.
Delivery
Options & Pricing
Why wait? You could be training in as little as 72 hours.
Features
- 100% Custom
- Discovery & Approval Included
- Interactive Polls, Scenario-based Questions, & Relatable Examples
- Games & Prizes
- Real-time Tracking and Reporting
- Confidential Trainer Questions
- Evaluations & Certificates
Choose the Sensitivity Training delivery that fit your needs.
Hybrid. Combine options to make a dynamic learning environment.
In-Person
Live, Trainer-Led. Schedule a custom session at your location.
$3,888
Including 35 learners
Coaching
Live, Trainer-Led. Schedule one-on-one coaching for a struggling team member.
$158
per coaching call
Videos
Recorded. Create custom videos for your team with the help of our experts.
$3,888
per 3000 word script
Listen.
Discuss.
Change.
Schedule an engaging and realistic discussion that takes compliance training to a new level!
Speak with a real life expert today!