Sales Training

When you have an opportunity, why not maximize the potential? We will show you how to recommend, offer and upsell additional products or services.

The ability to connect with others will dramatically improve sales opportunities. If you can relate, make a recommendation or share an experience with a customer, you will begin the process of building loyalty.

Getting a yes to a sale can sometimes be a journey. We will show you how to gain advancement with your customers to move sales forward.

Need to increase sales and think a package would be a great way to build interest? During this module, we will help you review how to create compelling packages to attract the right type of customer that makes your business outshine the competition.

When potential customers enter your doors, you need to showcase the possibilities available to them and ensure that once they leave, they want to come back and buy. During this module, we will review how to make a location site tour an unforgettable experience that stands out from the competition.

Learners will understand how to open a sales or service opportunity appropriately, retrieve the information needed and ask open-ended questions. The Invite step covers how to make a customer comfortable in those crucial first moments of any interaction.

Sometimes customer meetings are short with time constraints that don’t allow you to cover much ground. During this module, we will review how to host meetings in 20 minutes or less.

Understand how to respond to resistant buyers in a professional and non-persistent manner.

Never assume that your customer can “connect the dots” to your product. They may know a few things, but it is always a good idea to paint a mental picture for them and to demonstrate how your product or service can match their needs. WIIFM?

It is imperative to make the right impression with your customers. Proposals and contracts need to be clear and match your brand and overall experience. Learn how to customize proposals and include details that will “wow” your customers.

Learners will discover how to ask the right questions to understand more about the customer’s wants, needs, budget, etc.

During a show, you are managing many potential customers at once and on top of that, are juggling time constraints. We will review how to create a strategy that will help you collect the necessary contact information while ensuring that you build interest in your products and services.

There are many tools on the web and within the social media realm that can assist a sales team in their efforts. In this module, we will review some of the tools and methods available to assist in generating leads, and uncovering opportunities

Gone are the days of long-winded messages. Busy people will only give you a minute, sometimes less, so make every second count. In this module, we will review how to write effective email communications and how to leave voicemail messages that generate interest.

We know that many sales people dislike making cold calls, but ultimately, to develop new business, you have to start somewhere. In this module, we will provide examples and tools to help turn a cold call into a warm call! We will ensure that your sales team grows more comfortable with these calls and that your customers are more receptive to them.

Every opportunity will at some point expire. It is important that you be diligent in your follow-ups. During this module, we will review when and how to complete a successful sales opportunity follow-up.