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Have a retail training strategy that helps customers buy rather than browse.
People want to buy stuff, but only from companies that are nice to them! It’s crucial to not only focus on selling but also on how to sell in a friendly and personal way. At Oculus, we combined our customer service knowledge and tested sales strategies to deliver a retail training program with results. If you are looking to get an edge on your competition, this training program is designed specifically for you! We customize it to ensure it is!
Webinars
From
- 100% Custom
- Discovery call
- Syllabus approval
- Flexible scheduling
Create a winning sales and service team by ensuring they have the winning skills!
01.
Personal Connection
02.
First Impressions
03.
Personalized Shopping Experience
04.
Upselling 101
05.
Make A Great “Last Impression”
06.
Service Within A Pandemic
We have brand standards to follow!
Great! We love brand standards and can incorporate them into our retail training program. During our discovery period, we will review any standards or branding that need to be incorporated into the core of your training. We do this for free, so there is nothing to worry about. The training will be a perfect fit!
Can the training be conducted at the store?
Yes! We can schedule your retail training day at your store location after hours or even take it offsite. The choice is yours. We can work around what would be best for you and your team.
Are there retail mystery shops?
Yes! A secret shopper can visit or call your store. You can include sales and customer service mystery shopping in your training program.
You can read more about mystery shopping options here >
We don't have a computer. How can the team do e-learning?
That’s simple! Should you choose one of our virtual training options, you can bring a laptop or tablet into the store, or your learners can use their personal devices. Our retail training is device friendly.
100% Designed
Custom Made
Web, in-person, recorded, hybrid, Bootcamp, or all of the above? Choose the training delivery option that fits your team and goals.
