Non-Profit Training
We have to pull out all of the stops to ensure people want to give!
Non-Profit training that helps pull at the heart strings while delivering the best service standards.
You may not be a “business” in it for the money, but your team still has to provide the same superior service to elicit donations, support and to spread the word. The Oculus Service IMPRESS™ Program for non-profits and associations can help you meet your goals and develop your team.
Through organizational assessments, online and onsite non-profit training, we can take your team to the next level! Our programs can help you remain competitive in managing the public’s perception of your charitable organization.
We understand that every donation and every hour of support is vital to the success of your non-profit organization. Training is the key to keeping retention rates high, avoiding costly new hire re-training, and ensuring the maintenance of support levels
Non-profits and associations are a vital part of our community, but those people that work within them do not tend to receive the same level of training as for-profit companies. Take advantage of the Oculus training programs and give your team more tools to be successful. Training with a heart!
We love charities!
If you are a government-registered non-profit, we are happy to extend savings on all of our services.
Enter coupon and save!
NONPROFIT-10
Webinars
$558
+ $14 / per learner
If you work to open their hearts, it will help to open their wallets!
01.
Personal Connection
We can’t be all business! Especially when we work in an emotional environment. When your team engages others, how do they establish a genuine conversation to build loyalty with your donors? In this non-profit training module, we will review how to connect and build relationships that last!
02.
First Impressions
When a donor walks through your door or calls your office, what impression do they get? This foundation training will review the basics of service, including body language, smiling, eye contact, tone, greeting, and a genuine attitude.
03.
Complaint Management
Even though you are not operating a business, it doesn’t mean you don’t have to deal with complaints. In this non-profile training, we will review the importance of dealing with emotions, resolving issues and maintaining high levels of service.
04.
Generating Donations & Giving
Donations and support are a “luxury” item for some people. How do you get people to “spend” more? We need support to survive but there is a time and place to encourage donations. In this module, we will talk about the foundations of soliciting donations and support.
Do you offer discounts?
At Oculus, we give back and support our community. If you are a government-registered non-profit, your training program with Oculus could be partly discounted by the Oculus Living Loving Proof Program. If you are interested in learning more, please contact us to apply for funding
Where can we host the training?
We can schedule your non-profit training day at your location. We can work around what would be best for you and your team.
100% custom designed for you!
We offer completely customized training tailored specifically to non-profit organizations. Our unique Dodo design guarantees that the training language resonates with your staff, avoiding excessive academic jargon to keep them engaged. Through our discovery and custom design process, we prioritize the areas of utmost concern to help non-profit organizations enhance their operations and essential goals!
Discovery
After selecting your delivery method, we will schedule discovery calls to discuss your requirements.
Design
Once approved, we build your custom program.
Approval
We present you with a program syllabus. You approve or request changes.
Delivery
Options & Pricing
Why wait? You could be training in as little as 72 hours.
Features
- 100% Custom
- Discovery & Approval Included
- Interactive Polls, Scenario-based Questions, & Relatable Examples
- Games & Prizes
- Real-time Tracking and Reporting
- Confidential Trainer Questions
- Evaluations & Certificates
Choose the training delivery methods that fit your needs.
Hybrid. Combine options to make a dynamic learning environment.
In-Person
Live, Trainer-Led. Schedule a custom session at your location.
$2,588
Including 35 learners
Coaching
Live, Trainer-Led. Schedule one-on-one coaching for a struggling team member.
$58
per coaching call
Audits
Recorded. Listen, learn and increase your revenue and service levels through mystery audits.
$52
per audit
Videos
Recorded. Create custom videos for your team with the help of our experts.
$3,888
per 3000 word script
