Hotel Training

Invest in a hotel training program that will pay for itself.

 

Running a hotel is not easy. With turnover, a competitive marketplace, and high customer expectations, hotels have a lot on their plate. An Oculus award-winning training hotel training program brings substantial benefits to hotel customers by leveraging our expertise as the top provider of hospitality customer service and sales training.

With a team of experienced trainers and a deep understanding of the industry, we assist global hospitality brands in creating unforgettable experiences for their guests. By implementing our award-winning and adaptable, hotel customers witness remarkable outcomes, including higher call conversion rates, increased revenue, elevated customer satisfaction, and a consistent stream of positive reviews.

Many hotels uphold similar service principles. How do you stand out? Our customized, proven hotel training will move your team away from merely providing service and onto creating personalized “WOW” experiences. Our approach ensures that front-line sales and service staff are fully engaged and motivated, resulting in improved performance and enhanced guest experiences.

 

Webinars

60 Minutes

$498USD

+$14 per learner

Upgrade to in-person from $2888

You are great hands with Oculus since we worked with most major hotel brands around the globe!

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Join the top 3! Get results with an Oculus hotel training program!

Do you want to be at the top of your competitive set? With Oculus as their partner, hotel customers can confidently elevate their brand’s reputation and surpass customer expectations. Over 80% of our hotel clients rank within the top 3 or higher on tripadvisor.com

We partnered six hotels over 10 years, and evaluated their sales and service performance over 6000 times!!

3x

more personal connections!

such as using their name, finding commonalities, or making personal recommendations.

100%

more revenue!

In year 10, the hotels sold higher-priced room options and packages on 100% of the time.

94%

more confidence!

The hotels attempted to overcome resistance 94% of the time in year ten compared to only 35% in year one.

Seeing is believing.

Check out this short sample of our hotel training about acknowledgement.

KJ Shock Video
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100% Designed for you!

Custom Made

We know all about those pesky brand standards, management preferences and community cultural differences. You need training that is made-to-measure. Unlike our competitors with their “magic formulas”, we create hotel training courses for you and you only!

Custom Training

Deliver your Hotel Training the way it works for you!

Web, in-person, recorded, hybrid, Bootcamp, or all of the above? Choose the training delivery option that fits your team and goals.

E-learning

Recorded Videos
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Custom
Hotel Training

What are you waiting for? Check in with us and get started on your hotel training program!