RECEPTION TRAINING CUSTOM VIDEOS
Mastering the check-in at the Scandinave Spa
A custom training video by Oculus.
About this course
It’s critical that our guests feel welcomed, well-informed and have a sense of loyalty when they visit us at the spa. That is our goal and through this training you will learn the standard operating procedure that have approved and crafted just for you.
This course has been designed by Oculus but the standards have be approved by the spa.
What I will learn?
- How to check in a guest.
- How to ask qualifying question to ensure the best spa experience.
- How to make a personal connection in a respectful manner.
- Plus much more!
Encourage An Upsell
Seek A Yes
Support & Show Gratitude
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
Enjoying this course?
How do we create custom reception training?
We are a custom house. We can customize this video and any topic to your needs.
After selecting your delivery method, we will schedule discovery calls to discuss your requirements.
We present you with a program syllabus. You approve or request changes.
Once approved, we build your custom program.