Dealing with difficult customers training tips
“Give me a refund…NOW!”“I want to speak with a manager!”“If you don’t give me a discount, I will write a
June 28, 2024
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Trainer-Led or Recorded Make change easy with online sensitivity training! Sensitivity Training Or Add To Cart Do you think online
February 29, 2024
Mystery Shopping
Need to change your mystery shopping call type or scenario? You can! It’s free! Learn more about call credits.
June 28, 2024
Training
We know that change can be hard but it’s a part of life! Let’s “Person Up” and embrace change.
June 28, 2024
Support & FAQ
You should never say “I don’t know” within a service environment. Let’s think about what we can do, and not
June 28, 2024
Support & FAQ
When speaking with your team, you have to understand how they communication. Let’s learn about team love languages!
June 28, 2024